February 23, 2022 5:35 pm

Excellent Customer Service and how it relates to B2B Organizations. Isn’t that a given? Isn’t that basically table stakes for being a quality B2B organization in North America? Under normal circumstances, I would say, “Absolutely”. But what we have noticed across the COVID pandemic is B2B organizations starting to let customer service slide.

Watch this video to see how Excellent Customer Service can be a competitive advantage with your B2B organization.

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About The Author

We specialize in b2b, supporting the clients who are the "The Brands Behind the Brands." These are the supply chain partners of brands, either in Tier 1 or Tier 2 positions, who drive value through the delivery of goods, services and technologies. We enjoy blogging about all things related to Branding, Marketing, Inbound, Tradeshows, etc... And we're always happy to talk about any ideas you may have that might Get You To Your NEXT!