Why ‘Brand’ Has Increased In Importance For B2B Organizations

July 29, 2020 10:56 am

If you are a leader in an organization that provides goods, services or technologies to other organizations (a business-to-business company), you may very well be thinking:

“We’re not a brand! We sell to brands!”

In part, true. Products and services are developed in a company or facility. Brands, on the other hand, are built out of trust and relationships. And for as long as humans still make purchasing decisions, the power of brand heavily influences buying decisions, whether they are made in a living room or conference room. The line between home and business life has been forever blurred. It no longer matters where and when purchasing decisions occur. They just do, and regardless of the nature of the purchase – business or personal – they are always driven by emotion first and then rationalized second.

When a B2B organization positions itself as a brand, it establishes the ability to more readily form strong, lasting and emotional relationships with its audiences. This sets the stage for higher margins, longer-term clients, sustainable growth (in all business cycles), happier employees and stakeholders, and an overall great reputation as an industry leader. Your organization, by virtue of its existence, is a brand.

If you want to find out more or simply “talk brand,” fill out the form below or contact us at (908) 534-9044.

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About The Author

Ed Delia, PCM
Ed Delia became President of Delia Associates in 1998, assuming full control of the company founded by his father, Michael A. Delia, in 1964. Under Ed’s leadership, Delia Associates has contributed directly to the success and growth of a wide variety of clients, from global to regional organizations. The firm has helped many businesses to grow and expand their sales opportunities through the development and implementation of highly successful brand-based programs. Known for its business-centric creativity, Delia Associates has received numerous professional awards and industry commendations.